refund policy
Thank you for supporting our small business by shopping at Game Kastle! We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, please regard the below details on returns:
- Accepted within 30 days of purchase date.
- All returns must include customer receipt or valid order number.
- Refunds issued in original tender, or store credit.
- All product must be in sellable condition (unopened/unplayed).
- We do not accept returns on TCG's/CCG's.
- Please inquire with Game Kastle stores directly for availability of buy-back (singles program).
call or visit today
Each of our store locations have varying business hours. We invite you to call the store directly, message them, or visit for any order inquiries. All contact information can be found on each store page.
